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Automation help - adding a comment with custom field

Dean Mullarkey September 13, 2019

I have 1 more question.. I am trying to create an automation where it will add a comment to the issue and notifying the peer reviewer.. I am running into a bit of trouble implementing it though.. here is what I have so far:

notify peer reviewer.PNG


My issue is I am unable to get the automation to insert the custom field 'Peer Reviewer' in to the add comment section as it just returns the following when an issue is created:

notify peer reviewer 2.PNG


1 answer

0 votes
Rakesh Kumar September 13, 2019

Hello Dean, 


Try using {{issue.Peer Reviewer.displayName}} instead of ${Peer. Reviewer}.

Please put the exact custom field name after ". " 




Dean Mullarkey September 13, 2019

Hi Rakesh, unfortunately that didn't work.  Perhaps I will need a plugin of some kind?

Justin Jones September 15, 2023

Bumping this one @Rakesh Kumar 

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