Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Atlassian Assist isn't searching Confluence

Kelly Sable
Kelly Sable
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
April 17, 2024

I enabled Atlassian Assist on a channel where the main thing we want to do is search Confluence. I created 1 intent to create a specific ticket, and now it is no longer searching Confluence. What do I do? 

Answer
Watch
Like Be the first to like this
110 views

1 answer

0 votes
Mikael Sandberg
Mikael Sandberg
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
April 17, 2024

Hi @Kelly Sable,

Welcome to Atlassian Community!

When you enabled the virtual agent for the Slack channel, did you also enable AI answers? Also, check your settings for the KB, it should be set so everyone logged in can view the linked space. 

View More Comments
Kelly Sable
Kelly Sable
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
April 17, 2024

Hi! Thank you!

AI answers is enabled, and everyone logged in can view the KB

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events