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Asset import issue for JIRA Service Management

Steven Godson
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March 7, 2024

Hi,

I am importing assets into the default ITAM structure using a CSV.

The file is names servers.csv and the field structure matches the default attributes. However, when I import the data, only the last asset in the list is created.

What have I done wrong?

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Dirk Ronsmans
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March 7, 2024

@Steven Godson ,

Could you look at your import mappings and see which attribute is set as the identifier?

Also if you look at the one object that is created, in the history is it just being overwritten all the time?

Steven Godson
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 10, 2024

@Dirk Ronsmans 

Thanks, that pointed me in the right direction.

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