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App to Prioritize Requests

Joshua Dumas
Contributor
January 14, 2025

Our business uses our instance of JSM to submit requests for our IT area to work on to enhance our systems. I'm looking for an app that allows me to present a list of items to a business leader to prioritize requests. 

Does something like that exist? Something that is user friendly and can move items by looking at one list up and down.

 

 

2 answers

0 votes
Hannes Obweger - JXL for Jira
Atlassian Partner
January 15, 2025

Hi @Joshua Dumas

if you're open to solutions from the Atlassian Marketplace, you may want to have a look at the app that my team and I are working on: JXL for Jira.

JXL is a full-fledged spreadsheet/table view for your issues that allows viewing, inline-editing, sorting, and filtering by all your issue fields, much like you’d do in e.g. Excel or Google Sheets. It also comes with a number of advanced features, including support for (configurable) issue hierarchies, issue grouping by any issue field(s), sum-ups, ranking, or conditional formatting.

This is how it looks in action:

ranking.gif

As you can see above, JXL's interface is super simple and intuitive, and is easy to use even without a lot of in-depth Jira knowledge. As every JXL sheet is powered by either a JQL query or a saved filter, you have full control over which issues should be included for management to review.

Any questions just let me know,

Best,

Hannes

0 votes
Eduardo Anflor - MindPro
Atlassian Partner
January 14, 2025

Hi, @Joshua Dumas 

 

If you are looking for a way to organize and prioritize your tickets, the best way would be to create queues in JSM organized by priority, for example. However, JSM queues are limited and do not allow you to separate filters under queues or create queues that read multiple projects. Using Mindpro Lineup you can build this structure and allow users to share subfiters among them, increasing collaboration. If you want to go further and create interactive dashboards quickly, you can try Insights. This also allows you to share the dashboards with internal users or with customers in the portal.

I hope this answers your inquiry. 

 

Regards,

Eduardo

 

 

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