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Adding attachment to form

Nikita Shagiev February 16, 2022

I'm trying to create a form for one of our requests, but can't find a way to add an attachment filed to it. Is it possible?
I'm talking about this feature
https://support.atlassian.com/jira-service-management-cloud/docs/what-are-forms/

3 answers

1 accepted

2 votes
Answer accepted
Simon H
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May 2, 2022

@Nikita Shagiev @Berry Kersten we are kicking off work on the attachment fields in the next couple of weeks we hope to ship it next quarter.

I just shared a preview of what we are looking at building in another post here, if you have the time to watch the preview I'd would appreciate any feedback. 

Andrew Hewitson March 16, 2023

@Simon Herd Can we get an update on this?   

Heldonor Martins Bastos II March 30, 2023

Hi @Simon Herd could you tell us if this form's feature is already available? and if it's, how can we add attachment field to a form? I saw the video about the prototype but at the form building screen there is no any attachment field type.

1 vote
Jehan Gonsalkorale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 16, 2022

Hi Nikita, 

Thanks for your question! Unfortunately, Forms don't currently support attachment fields. This is, however, planned work. The current workaround is to add the attachment field to the request type configuration. We do acknowledge that this leaves the attachment above the form which is not optimal. 

This is a high priority for us, so the team is working hard to support attachments in Forms in the future. 

Hope this helps and hope you're having a good day, 

 

Jehan Gonsalkorale

Product Manager, Jira Service Management

Berry Kersten April 14, 2022

Hi @Jehan Gonsalkorale 

We have the same use case. Do you have a rough ETA on when this planned work will be released?

Thanks, Berry.

Nikita Shagiev April 22, 2022

Hi @Jehan Gonsalkorale! Thank you for your reply! I'd also like to know if there'a s ETA or a feature request page where I can upvote this feature and watch for the progress. Thank you!

Andrew Hewitson June 27, 2022

Hi @Jehan Gonsalkorale Can we have an update on the time frame for this feature?

Jehan Gonsalkorale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 27, 2022

@Andrew Hewitson , good to hear from you! See @Simon H's comment above. The plan is to ship this feature next quarter. :)  

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0 votes
Yash R May 2, 2022

hi! @Jehan Gonsalkorale - thanks for the update. I just have a quick follow up question. So, I have ensured the attachment field is added under visible fields (screenshot attached) and ensured to all the issue types and their respective screen that are using when creating an issue directly using the form. But, still I am unable to add attachment as a field to my form. DO you know what else workaround I'm missing here?

I have a tight deadline for this POC and would greatly appreciate if you can navigate me the correct direction here, please and thank-you!

Jehan Gonsalkorale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 27, 2022

Hi Yash! Sorry for the late reply, I didn't see this. I can't see a screenshot here. I don't think there is a workaround unless you keep the attachment as a regular field in the request type. But this will be resolved next quarter (that is the current ETA). 

Urszula Evelek October 10, 2022

Hi guys any update on attachments ?

We want to create a quality check form and need couple of pics :)

 

Please :)

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