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Add Issue Comment When Linked Issue Status Changes

Steve Fitzgerald
Contributor
November 7, 2024

When a linked issue status changes I want to add an issue comment. I know I how to do that. 

Screenshot 2024-11-07 at 10.01.02 AM.png
What I'm trying to do though is limit this automation to only run for specific request types. Do I just need to add an issue field condition or is something else? 

2 answers

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4 votes
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Victor Law
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 7, 2024

Hi @Steve Fitzgerald

Yes, you are right.

You only need to add an "Issue fields condition" that checks if the Jira issue is associated with a specific Request Type.

However, it is important to know if you are referring to the Request Type for the linked or triggered issue to identify where to place the Issue fields condition.

Hope that helps.

Thank you.

Steve Fitzgerald
Contributor
November 7, 2024

triggered issue

Like Susan Waldrip likes this
Victor Law
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 7, 2024

Hi @Steve Fitzgerald

Then, it would require you to place the Issue fields condition before the Branch.

Thank you.

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mahboob_sharif
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 7, 2024

issue field condition should be good enough

Like Susan Waldrip likes this
2 votes
Mariana Silveira Sales
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November 7, 2024

Hello @Steve Fitzgerald 

You'll need to add the Issue fied condition inside the Branch and select the request types you want

Screenshot at Nov 07 12-10-55.pngScreenshot at Nov 07 12-12-01.png

 

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