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What's new in Jira Service Desk Server: A stylish new portal in 4.1 - April 2019

Hello Atlassian Community! 

I'm Teresa, the Product Marketing Manager for Jira Service Desk Server at Atlassian. Curious about the latest updates in the Jira Service Desk Server and Data Center 4.1 release? Look no further! 


New ways to customize your portal 

Help Centre Screenshot.png

Learning from the success of the portal improvements in Jira Service Desk Cloud, we're excited to bring these improvements to Server!

You now have more ways to match the portal to your brand, and create a simple yet polished experience for your users:

  • Customize your banner and theme colors.
  • Add an announcement to the login screen.
  • Encourage self-service with a more accessible search bar.
  • More responsive layouts across mobile, tablet, and desktop.

When you upgrade to Jira Service Desk 4.1, you will be able to opt-in to the new experience. This will be the default portal experience in a few releases from now, so go ahead and take it for a spin today.

Read our blog to learn about the new experience, and how to opt-in here


Smarter automation webhooks 


We've improved our automation webhooks, so you can now you can now send custom payloads to third-party web services. The options are endless, but we think sending automated alerts through Slack, like posting a message in a channel if a SLA is about to be breached, would be pretty cool. 

Check out the Jira Service Desk 4.1.x release notes for everything you need to know. 

Have thoughts on this post? We're all ears! Share your questions, comments, and thoughts with us and the rest of the Atlassian community in the comments section below.    



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