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JSM: How to build a Jira Service Desk using Forms
Hi Everyone,
In this video tutorial we showcase how you can build a Jira Service Desk using Forms. You will be able to build a full end to end Jira Service Desk with the help of pre-built Jira Templates in less than 20 minutes.
Benefits of using forms:
- No custom fields required
- Hundreds of Pre-built templates that can be customized to your needs
- Ability to dynamically show fields based on conditional logic from previous selections
- Ability to link information from the forms to existing custom fields
- Configurable to have customers edit the tickets after creation
The Forms module contains the following Jira templates:
- New Jira User Account
- New Jira Project
- New Jira Custom Field
- Jira Workflow Change
- Jira Project Status Documentation
- Jira Project Closure
- Jira Project Access
- Jira Permissions Change
- Jira Custom Workflow Documentation
- Jira App Plugin Vetting
Click Here to view the video tutorial
Thanks,
Eli Solutions
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Eli Solutions Team -Eli Solutions-
Marketplace Partner
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