Early Access Program: Multiple Help Centers in Jira Service Management

54 comments

Benjamin Peikes
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October 14, 2024

We do not see this in our cloud account? What do we need to do to access it? We still see that we need to be in Premium with EAP to access.

matthew_hickman November 13, 2024

Hi this is a great feature, just one question, say we have a jsm project with multiple help centers, how can you tell what help center the issues where created in?

 

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Karin Kennergren
Contributor
January 13, 2025

Hi @Sushant Koshy 

Any input in reflecting url in mail notifications

The feature is awesome, but this is currently hindering us from using it ... 

Thanks!

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Majken Longlade
Contributor
January 24, 2025

@Karin Kennergren Thanks for raising this and saving me the trouble, this will also matter to us. We're also trying to serve two different customer sets without having to have the team work out of two projects. We definitely do not want customers from one set ending up on the page for the other.

 

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