Yes, Service Desk is compatible with the latest JIRA version (6.4.10). Could you check if your JIRA and SDS match ? https://marketplace.atlassian.com/plugins/com.atlassian.servicedesk/versions
Case if you don't check any additional hint on the log files about the problem and in additional with the community, you can also create a ticket with us: https://support.atlassian.com
The Jira Service Desk marketing team is working on a guide to help new Atlassian customers switch from email to JSD and we'd love to hear from you! Please share: - What made you realize that i...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs