customer selected 'Turn off this request's notifications' now wants it back on

jira SD  v3.3.0

 

Customer selected 'Turn off this request's notifications' on the email notification he received for a ticket he logged.   now wants it back on.  How / where do we turn it back on for the customer for this ticket?

thanks

1 answer

Found it.  Simple really!!!

Customer needs to log into the portal, Open the relevant ticket and  select icon 'Get Notification'.

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