The former tool, Vertygo SLA, would display the due date and time of each metric as well as the time remaining. It appears that Service Desk only shows the time remaining or overdue.
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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