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best practices for issues and reporting

I'm new to JSD and I'm not clear on what information to include in an issue that would be useful for later reporting.  I see "Issue Types" and "Components" and "Labels", and I don't understand how these features would best used to produce reports.  I have been reading articles on the Atlassian Support web site and I haven't found the guidance I'm looking for.

Are there any resources that explore this topic in depth that could be recommended?  Thanks.

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[ Survey ] What does the future of ITSM look like? Take our survey today!

Hi all! We’re interested in learning more about your ITSM practices - what’s the current state of your ITSM practices? What are your aspirations for your IT team in the future? Which ITSM trends ar...

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