I'm new to JSD and I'm not clear on what information to include in an issue that would be useful for later reporting. I see "Issue Types" and "Components" and "Labels", and I don't understand how these features would best used to produce reports. I have been reading articles on the Atlassian Support web site and I haven't found the guidance I'm looking for.
Are there any resources that explore this topic in depth that could be recommended? Thanks.
Hi all! We’re interested in learning more about your ITSM practices - what’s the current state of your ITSM practices? What are your aspirations for your IT team in the future? Which ITSM trends ar...
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