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add or customize client resume request portal on service desk

hello,

   how to customize the client portal service desk. how can change, add or remove row into request resume client.

i need add the row Date and priority.

resume service desk.JPG

 

 

 

 

3 answers

1 vote
Radu Atlassian Team Jul 21, 2019

Hi,

If you want to have Date, priority or other fields on the same row as the issue you can add those field to the request type( via the issue type) and then reconfigure your queues JQL.

Regards,

Radu

Nice out-of-box decision!

thanks Radu for answere, i will try that

 

regards,

0 votes
Jack Community Leader Jul 19, 2019

This is not possible to do OOTB. You can check the Marketplace for an addon. 

thanks for the anwer, but do you know any pluggins can do that.

 

y try with.

Theme extencion

Extemion 

refined

 

but any of three can do that, do you know any pluggins?

 

thanks

The one we made - Advanced Portal Reports - can do that. 

Cheers,

Boyan

thanks Boyan, i will try with this.

 

thanks again !!

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