Where to install JIRA Service Desk?

We currently run a number of Atlassian products, including JIRA. We have now purchased JIRA Service Desk and would like to know where the install this. We found in a test that if Service Desk is installed on the same server as JIRA that they appear to conflict each other. What is the prescribed method to install this product where other products exist?

2 answers

This widget could not be displayed.

Hi Mark,

You can go to Versions & Licenses page in Jira in order to install Jira Service Desk if you want it to work with your existing Jira instance:


See Installing additional applications and version updates for more information.



This widget could not be displayed.
Jack Brickey Community Champion Dec 06, 2017

@Mark O'Neill, there should be no conflict if installed on the same server. That is the typical config. If you are seeing an issue then please elaborate. 

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 13, 2018 in Jira Service Desk

Jira Service Desk – Don’t be afraid, the journey begins with curiosity!

...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...

8,765 views 9 28
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you