my thoughts exactly. The screenshot doesn't explain how a 40h goal is supposed to be implemented.
As I am struggling with implementing relevant SLAs (and useful reports based on those), examples that are half-baked and unfinisher or unclear don't help much. Please update this example!
Hi Atlassian Community! This is Teresa from the Atlassian team. My colleague Paul Buffington @Buff and I are excited to share a brand new ITSM resource we’ve created – "The Complete Guide to At...
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