I'm having issues with Jira software users viewing issues from jira service desk. I have both applications separated, and me, as a jira service desk agent, i can link Jira Software Issues to my Jira Service Desk issues, and when accessing the Jira Software Issue i can see the links with SD issues and their status but my jira software users can't see it (appears failed to load).
My jira software users can't also see the SD Jira issues and are directed to the only public customer portal i have.
I'm using Jira service desk 3.8.
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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