Unable to see Organisation field in Create Jira Screen

We have enabled the field "Organisation" by configuring the Create Screen from the Screen scheme. When we click "Where is my field"  the answer is that the field should be coming on the screen. But it does not show up.

1 answer

This widget could not be displayed.
Hello,
You can not see the field in portal or Jira? If in Jira and you are sure that your configuration of the screen scheme is correct then try the following
1. Click the Configure Fields button at the top right of the screen.
2. Click All to show all fields.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 13, 2018 in Jira Service Desk

Jira Service Desk – Don’t be afraid, the journey begins with curiosity!

...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...

9,531 views 9 28
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you