Set Filter of Approval View to Waiting for my Approval on default

Hey everyone,

I want to change the default filter of the portal approver view to display the issues from “Waiting for my approval”.

Currently opening this view the filter is set to “approval history”.

Is it possible to change the default used filter?

image.png

Cheers

1 answer

1 accepted

1 vote
Susan Hauth Community Champion Dec 06, 2017

Hi,

That's strange.  The default is waiting for my approval?  Are you sure it's defaulting to Approvals History?

Or perhaps it defaults to that when you have no active approvals?

Susan

Hi Susan,

just tested this and you are right. When there are no active approvals, than the approval history is shown.

Thanks a lot :)

Is it possible to always show the Waiting for approvals view, even tough there are no active approvals?

Cheers

Awraam

Susan Hauth Community Champion Dec 07, 2017

Hi,

Not without hacking into Service Desk.  Sorry about that.

If happy with response please mark as resolved (little checkmark).

Thanks....Susan

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Asked Feb 02, 2018 in Jira Service Desk

What are the must-have addons?

Hi all, We are trialing Jira Service Desk for a large-ish, flat, team-based organization where members can serve on multiple teams. A few needs that are not out of the box... Assigning i...

908 views 12 5
View question

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you