in service desk customization , i created a filed with drop down , the issue i could not customize the drop down option.

 

please guide me how and from where to do that.

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Hello, 

Go to issues->custom fields then find you custom field and choose cog icon->configure. You can set options there. Read more about custom fields here

https://confluence.atlassian.com/adminjiraserver071/configuring-a-custom-field-802592532.html

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