Once the Issue is closed in the Service Desk, we can migrate to the Change Management. But how do we tag the First Status of change management.
for e.g, "Issue 1" current status is Closed in Service Desk , when i migrate it to the change management , i want the Status to be in Pending or Peer Review in change management workflow
Are you a whiz at handling tickets and looking at how you can further optimize your workflow with automation? Do you tackle detailed customer support questions while simultaneously getting flooded wi...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs