Not receiving email notifications

As a reporter of Service Desk task, I am not receiving an email notification when a comment is added. Based on the setting, the reporter of the task should be receiving this each time. Also, I do not have the same problem when JIRA task is being commented. 

1 answer

0 votes
Ivan Tovbin Community Champion Dec 14, 2017

For service desk, check Project Administration -> Customer Notifications.

Also, this might be connected to this bug.

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