To the best of my knowledge, the only way to do this would be if you were a Service Desk Agent, or Project Admin with agent access. You could then still do this in the customer portal when creating the request, or via the Jira main web portal by the method Edwin recommended.
But otherwise, I don't see a way for other (non-agent) users to be able to do this. In that case, I would recommend just adding a text comment to the issue that is created to explain to the Agent who this request is really for and ask the Agent to change the reporter value to the username/email in question.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
...+ reading Fantasy). The same is true for him at the bank he works for: Efficiency is key when time literally equals money. Read on to learn how Sergey makes most of the time he has by...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs