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Message variables in Managing Service Desk Notificaitons

Dale Diller
Dale Diller
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December 13, 2018

 There are a limited set of variables available in creating email notification templates in Jira Service Desk cloud. Any way to access the issue reporter's email address, first, and last name (separate variables)?

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Angélica Luz
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 14, 2018

Hello Dale,

Thank you for reaching out to Atlassian Community!
Just for us to better understand and help you with this request, can you please give us an example of where you would like to add these variables?
Please, send us more details about what do you need to make on the templates for us to check here if it's possible.

Regards,
Angélica

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