Do you know whether (and how) it is possible to set up a keyword report on Jira Service Desk?
For example, I would like to know which are the most common words used on the summary of the issues, as a way to identify critical areas in my system.
The report I need would look something like this (e.g.):
Word --- Counting --- Number of issues
mouse --- 250 times --- 230 issues
monitor --- 200 times --- 190 issues
wireless --- 100 times --- 98 issues
mousepad --- 2 times --- 2 issues
It is not mandatory to have both the total word counting and the number of issues containing that word on the report, but a similar result would be very helpful.
Do you think it would be feasible?
Many many thanks,
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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