Do you know whether (and how) it is possible to set up a keyword report on Jira Service Desk?
For example, I would like to know which are the most common words used on the summary of the issues, as a way to identify critical areas in my system.
The report I need would look something like this (e.g.):
Word --- Counting --- Number of issues
mouse --- 250 times --- 230 issues
monitor --- 200 times --- 190 issues
wireless --- 100 times --- 98 issues
mousepad --- 2 times --- 2 issues
It is not mandatory to have both the total word counting and the number of issues containing that word on the report, but a similar result would be very helpful.
Do you think it would be feasible?
Many many thanks,
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot