Current service desk request forms distinguished mandatory and optional fields by marking optional fields as (optional).
Is there is a way to mark mandatory(required) fields with an astrict “*” as we normally see in most web forums?
Thank you for the suggestion! I have found a feature request for the same thing that you can watch and vote on to show you're interested in the feature:
Have a look at the following Community question asking for a similar thing in JIRA Core. You can try applying similar principles to your JIRA Service Desk files to display an asterisk near your required fields.
Let us know if you have any trouble.
Meet the new and improved IT service management template for Jira Service Desk! Here are a few of the powerful features ready and waiting for you: Better focus on ITSM - clear ticket categories...
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