Current service desk request forms distinguished mandatory and optional fields by marking optional fields as (optional).
Is there is a way to mark mandatory(required) fields with an astrict “*” as we normally see in most web forums?
Thank you for the suggestion! I have found a feature request for the same thing that you can watch and vote on to show you're interested in the feature:
Have a look at the following Community question asking for a similar thing in JIRA Core. You can try applying similar principles to your JIRA Service Desk files to display an asterisk near your required fields.
Let us know if you have any trouble.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs