When issues are transitioned to 'fix available' status the customer cannot view them as an open issue anymore on the service portal. They should remain viewble as open but the customer can only see them if they change the filter on the service desk to 'all issues'?
Hello Atlassian Community! I'm Teresa, the Product Marketing Manager for Jira Service Desk Server at Atlassian. I'm excited to announce two exciting releases for Jira Service De...
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