When issues are transitioned to 'fix available' status the customer cannot view them as an open issue anymore on the service portal. They should remain viewble as open but the customer can only see them if they change the filter on the service desk to 'all issues'?
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...+ reading Fantasy). The same is true for him at the bank he works for: Efficiency is key when time literally equals money. Read on to learn how Sergey makes most of the time he has by...
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