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Is there any reporting capabilities to look at Service Desk metrics across multiple Service Desks?

We want to be able to look at SLA’s across different Service Desk projects rather than one service desk at a time.  Can this be done?  We are open to using an Add-on.

1 answer

Hi Jenifer,

Have you found a answer to your question? Looking for a solution to this as well.

Regards,

Urban

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