Hello! Currently it is not possible to create sub-groups or sub-request types in Jira Service Desk. One way to implement something like this would be to use a field to indicate the sub-group that the issue belongs to. Please check this other similar question:
I hope this helps.
Hello Community 👋, I'm a product manager at Atlassian, looking at improving change management capabilities across our products. In particular, we're looking at bridging the gap between Dev & ...
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