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Is there a way to create subgroup for request types on Jire service desk portal?

I have created groups on jira service desk for my issues, but i would also need subgroups if that is possible ... 

3 answers

Can anyone help? At least respond..... ?

I am also trying to find out the same. Can someone help?

0 votes
ReneChiquete Atlassian Team Jan 15, 2019

Hello! Currently it is not possible to create sub-groups or sub-request types in Jira Service Desk. One way to  implement something like this would be to use a field to indicate the sub-group that the issue belongs to. Please check this other similar question:

I hope this helps.

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