Is there a way in JIRA Service Desk to create an approval list of 2 or more people, and anyone is au

[Prasad Andrews]

Is there a way in JIRA Service Desk to create an approval list of 2 or more people, and anyone is authorized to approve?

Note: I have created the Approvers field with (Multi user picker filed type).

Here my question was the requester selects the two managers for approvers in the approver field at the time of creating the issue.

So approvers will get notified, from the two managers approvers, if one manager approves then it will go to other transition. How do i achieve this?

Workflow - new - Inprogress - Onhold - Inprogress - Awaiting for approval - Done

[Roman Kersky · Accepted solution]

Hi. Use this KB: https://support.atlassian.com/jira-service-desk-cloud/docs/set-up-approvals/