If we include a URL in the JIRA Service Desk portal Introduction Text, it is clickable, but looks ugly since it's the raw URL. Is there a way to have the link with custom text on it, rather than just showing the URL itself?
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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