I'm looking to find out if it's possible to custom code something that can be added to search for specific pieces of information, based on where the user is at in the page. I know the Issue Collector can grab the URL and browser information, but is there a way to add more functionality to this that would give us even more specific information?
We use the Jira SD/Cloud
It is indeed possible to Customize the issue collector 'in a number of different ways', e.g.:
- Set up a custom trigger, so the feedback form launches from a different link or button than the packaged triggers provided.
- Specify the values of fields on the issue, which are not shown in the feedback form.
We are looking to have it pull specific pieces about where they are, to help us not have to have an abundance of questions. Myself, I'm not a developer, so I wanted to ask: Do you have any resources I can reference? Or where I should start in order to make this happen? Anything you can offer would be greatly appreciated.
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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