I'm looking to find out if it's possible to custom code something that can be added to search for specific pieces of information, based on where the user is at in the page. I know the Issue Collector can grab the URL and browser information, but is there a way to add more functionality to this that would give us even more specific information?
We use the Jira SD/Cloud
It is indeed possible to Customize the issue collector 'in a number of different ways', e.g.:
- Set up a custom trigger, so the feedback form launches from a different link or button than the packaged triggers provided.
- Specify the values of fields on the issue, which are not shown in the feedback form.
We are looking to have it pull specific pieces about where they are, to help us not have to have an abundance of questions. Myself, I'm not a developer, so I wanted to ask: Do you have any resources I can reference? Or where I should start in order to make this happen? Anything you can offer would be greatly appreciated.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs