Is it possible to have a screen transition on an approval transition

[Olivier]

Hello everybody

On my approval transition I've put a transitional screen but when I press "Approve" in the project (not in the portal) no screen appeared.

[Cristian Rosas [Tecnofor]]

Hi Olivier,

"Transitions used by the approval step skip transition screens"

This is the link: https://confluence.atlassian.com/adminjiraserver072/configuring-jira-service-desk-approvals-832185058.html

[Olivier]

Thank you Cristian.

To bad...I'd be usefull to have a screen and ask to the approval to edit some fields etc...

[Cristian Rosas [Tecnofor]]

You can make a two step solution, first aproval and then a status which have a transition screen.

[Olivier]

In fact it won't change anything because the approuval transition (and the linked screen) must be do it by a Product Owner (not a  servicedesk agent). And only the servicedesk agent can have a transition screen, I guess