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I am not able to approve issues with Jira mobile

I am testing Jira Mobile in my office.  Approving a ticket has been a challenge.  The only transition I have is to cancel a request.

I am able to log with the same credential in my desktop and have the options to approve or deny any ticket that requires an approval.

Is this a current bug in the system or incorrect settings in my login account?

1 answer

1 accepted

0 votes
Answer accepted
Andy Heinzer Atlassian Team May 18, 2018

Hi Jorge,

At this time, the mobile application does not yet have the ability to process Service Desk approvals (a button that would let you accept or decline).  However there is a feature request for this in https://jira.atlassian.com/browse/JSDCLOUD-6093

I would recommend voting on this issue and watching this for updates.  That ticket will be updated to indicate if/when this feature will arrive within the mobile application.

Regards,

Andy

Andy,

 

Thank you for your reply.  I was not going crazy but this suggestion is a great improvement for the app.

 

Jorge

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