I'm still in the early stages of setting up my company's JSD customer portal and KB. Our goal is to encourage users to:
I'm curious how other JSD Admins have set up their customers portals so that the support phone number is restricted in some way? Or, is doing so, generally bad practice?
Hi all! We’re interested in learning more about your ITSM practices - what’s the current state of your ITSM practices? What are your aspirations for your IT team in the future? Which ITSM trends ar...
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