I'm still in the early stages of setting up my company's JSD customer portal and KB. Our goal is to encourage users to:
I'm curious how other JSD Admins have set up their customers portals so that the support phone number is restricted in some way? Or, is doing so, generally bad practice?
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Hi all, We are trialing Jira Service Desk for a large-ish, flat, team-based organization where members can serve on multiple teams. A few needs that are not out of the box... Assigning i...
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