I'm still in the early stages of setting up my company's JSD customer portal and KB. Our goal is to encourage users to:
I'm curious how other JSD Admins have set up their customers portals so that the support phone number is restricted in some way? Or, is doing so, generally bad practice?
Hello Atlassian Community! I'm Tania, a Senior Product Marketing Manager for Jira Service Desk Cloud! I'm excited to announce some exciting improvements coming up for those who work with queues and...
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