I'm still in the early stages of setting up my company's JSD customer portal and KB. Our goal is to encourage users to:
I'm curious how other JSD Admins have set up their customers portals so that the support phone number is restricted in some way? Or, is doing so, generally bad practice?
The Jira Service Desk marketing team is working on a guide to help new Atlassian customers switch from email to JSD and we'd love to hear from you! Please share: - What made you realize that i...
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