How to setup a custom screen for users and their tasks in JIRA

[Aazir Munir]

I want to create a custom screen which displays a table of users and their assigned tasks in order. 

An example would be:

Name           Task 1          Task 2        Task 3

Alex             exp-12          exp-15        exp-1

Jane             exp-3            exp-21       exp-4

I am the project manager and would like to order assigned tasks in this table. 

I could do this in an external program, e.g. google sheets, but I would prefer to remain within Jira if possible. 

[Nic Brough [Adaptavist] · Accepted solution]

The closest I can get to that in JIRA is a board with swimlanes set to assignee.

[Aazir Munir]

@Nic Brough [Adaptavist] What does that look like and can you tell me/point to me a resource on how to set it up?

[Nic Brough [Adaptavist]]

Start at https://confluence.atlassian.com/jirasoftwarecloud/what-is-a-board-764477964.html

[Aazir Munir]

@Nic Brough [Adaptavist] I'm using jira service desk and I don't have any of those options. My configuration says dashboards and I can add certain gadgets to it. 

[Nic Brough [Adaptavist]]

Ah, you don't have Software.  OK, you can't really do this then.

You're going to need an add-on or to add the Software application.

[Jack Brickey]

@Nic Brough [Adaptavist] I have never used JSD alone and have come to see them as inseperable for my needs. Certainly makes sense that the scrum/kanban feature would not be native to JSD, what about Dashboards? Assume that isn't there either?

[Jack Brickey]

hmmm, i should read more closely. 

@Aazir Munir, you indicate you see dashboard and can add gadgets. Can you add the two-dimensional gadget. if so you can do something like this...

[Nic Brough [Adaptavist]]

Scrum and Kanban are in Software,  JSD provides the SLAs, portal and queue stuff.

JIRA Core provides dashboards (alongside issues, workflow, fields etc), and if you have Software or SD, you get to use them too.

I did think of a 2d filter as well, with Assignee down the left, but I'm not sure the groupings would be useful (I'd probably use status for the other axis) and it wouldn't show the issues until the user clicked through to the search.

[Aazir Munir]

@Jack Brickey I can't see the image

[Jack Brickey]

sorry. let's try that again. it is just as @Nic Brough [Adaptavist] says: assignees on the left and status across the top but that is configurable.

[Aazir Munir]

Thanks guys that solves my problem. Much obliged :)

[Jack Brickey]

Be sure to accept Nic's answer.

[Aazir Munir]

I don't see any option for accepting an answer. If I click on the three dots near the post, I only get 'Report inappropriate content'. 

[Jack Brickey]

Greyed out check mark beside Nic's first response shows 0 votes beside it. Just check check mark.