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How to schedule emails for reports within Jira Service Desk? Edited

Hi Atlassian Team,

If sending reports via email is still not available at this stage, is there any way or any plugin App(from Market Place) that would allow user to schedule weekly/monthly reports within JIRA SD Cloud - for example, I need to schedule a list of Service Desk reports with weekly data(automatically refresh) and put them on one web page(like a dashboard but different from our current team dashboard), is that possible? Or I still have to manually run each report(by selecting past 7 days) and export them to csv or manually screenshot and organize them?

Thanks in advance.

Kind regards,

Veronica

1 answer

0 votes

hello Veronica, 

regarding reports, if you are using the out-of-the-box reporting functionality, then it would be much more easier for you to simply display them on a dashboard. 

1. Go to your Service desk > Reporting > Create the reports you need. 

2 Back on the Jira homepage, click "Dashboard" on the left menu, and create a new dashboard

3. insert as many gadgets as you need (top right corner) - choose the Service Desk one. 

Screenshot 2020-01-28 at 18.06.17.png 

4. specify which reports you want to display on your dashboard. 

5. You can simply consult this page every 7 days. or eventually screenshot your dashboard every 7 days if you need to keep a record

I hope it helps,

Hermance

Hey Hermance, but what if you don't want to have to check it? Just send the report straight to management without you having to take the time to do it? 

Do you know any apps from the marketplace that might do it, since JIRA doesn't have the function? Thanks in advance.

It is a requested feature for JIRA, I've added my vote to it:
https://jira.atlassian.com/browse/JSDCLOUD-858

Hi,

This is possible with our app: AIO Reports and Timesheets for Jira

https://marketplace.atlassian.com/apps/1212942/aio-reports-and-timesheets-for-jira?hosting=cloud&tab=overview

Documentation link:

https://aioreports.atlassian.net/wiki/spaces/ART/overview

 

For any questions or issues, please email us at support@aioreports.com

Regards

AIO Support

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