How to monitor Jira Service Desk with Google Analytics ?

Hi guys, I'm despesrately trying to collect data analytics of our JIRA Service desk with Google Analytics.

Anyone knows how to do that ? 

Thx

 

 

 

3 answers

Hi Marc,
have you found a solution?
We tried to add the javascript in the announcement banner but it seem not work on customer portal...

 

Hi Raffaele, sorry for the late reply. No we haven't found a solution for that problem and I came to the same conclusion ... the javascript in the JIRA Banner would monitor Jira software activities but not the customer portal. 

Let me know if you guys find a solution on your end.

Thx

 

Come on Atlassian - web analytics support is table stakes for a customer-facing component.

Also, considering merging with this article...  https://community.atlassian.com/t5/JIRA-Service-Desk-questions/How-to-add-Google-Analytics-support-into-JIRA-Service-Desk/qaq-p/211363

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