How do we add a calendar to our JIRA service desk tickets to track all our tickets by each day?

How do we add a calendar to our JIRA service desk tickets to track all our tickets by each day?How do we add a calendar to our JIRA service desk tickets to track all our tickets by each day? We are using this version - JIRA v6.3.15.  The goal is to have a calendar where we can view 2 types of JIRA service desk ticket forms in one calendar.

2 answers

0 votes

Hey Shannon,

 

Not quite sure what you're after here. Do you want a calendar that is visible to customers in the portal or something closer to a report where you can see what issues were raised on what day?

 

- Lachlan Goodhew-Cook

Jira Service Desk Server

0 votes

Hi Shannon, 

Thank you for using Atlassian Community. Are you still being impacted by this issue? 

If so, to clarify, are you trying to add another calendar to your Jira Service Desk Project? For more information on how to do this, please see our documentation at https://confluence.atlassian.com/servicedeskserver/setting-up-slas-939926373.html

Please do not hesitate to reach out if you have any more questions. 

Regards, 

 

The Jira Service Desk Team

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 13, 2018 in Jira Service Desk

Jira Service Desk – Don’t be afraid, the journey begins with curiosity!

...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...

17,714 views 13 31
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you