How do I customize Service Desk Login Page ?

[Yair Hougui]

I am new to service desk using cloud option. 

Would like to modify the login screen and have a registration option for non registered customers. 

Does could help desk support this option already ? 

Thanks,

Yair

[Angélica Luz · Accepted solution]

Hello Yair,

Thank you for reaching out to Community!

The ability to customize the login page was implemented only in Service Desk Server. For now, we must wait until the feature be implemented in Cloud. 

I sent a message to the team responsible for this feature asking if there are any plans to add this feature also in Cloud. Once I have a response, I will update here.

Please, click on vote and watch to receive updates about the feature:

• Customizable text Service Desk login pages

Regards,
Angélica

[Yair Hougui]

Thanks

[Yair Hougui]

Hi Angelica , 

Is the any update regarding this option ? 

Thanks,

Yair

[Angélica Luz]

Hello @Yair Hougui,

This option was added a while ago and it’s possible to add a message to the login page.

- Add a login message in your help center 

As an administrator, please access the customer portal and click on Customize > Add a login message:

 

Hope this helps!

Kind regards,
Angélica

[Ludvik]

Hello Angelica, apologies for resurrecting the dead post here but; was this supposed to tick off the "Customizable login page" box or what's the purpose of having the message being the only option to customize? Why is there no option to have customers create customers account or sign in with SSO so they don't need to put an email first, get redirected to Atlassian page to log in with OAuth/ SSO only to again be redirected back to the help center? For less savvy customers/ users of ours that's rather confusing and uncomfy, making it look like a gorilla tape on an exploded hot air balloon.