Some of the fields in my custom request type are showing in the "People" section of the ticket rather than in t#e "details" screen.
This makes it very confusing for the person working on the ticket as the information they need is split.
How do I move these fields to show them in the details screen?
Thanks in advanced for your responses.
Regards
George
The issue view automatically groups user and group fields into "people".
Your options to move those over are:
The first two involve loss of functionality around users in fields though, so they may not be useful
I like radical surgery! that is always fun! ;-)
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Thanks Nic
I think "Radical Surgery" might be a bit further than I am willing to go to fix this issue. I will explore the route of changing the fields.
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This is by design. The fields are 'people' related so are organized there. This can't be changed natively. Maybe an add-on would provide the ability but unsure.
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Thanks Jack, looks like I will have to re-think how my custom request types are setup.
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