Do I understand correctly that support agents (= have service desk license) can create „linked issues“ to collaborate with developers (= JIRA Software users; they have no service desk license), but the developers can’t log work time on that "linked issue"?
If that is the case, how are developers supposed to log their work time?
This is beyond just service desk this is a known missing? feature in JIRA.
THis question may be of interest:
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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