Do I understand correctly that support agents (= have service desk license) can create „linked issues“ to collaborate with developers (= JIRA Software users; they have no service desk license), but the developers can’t log work time on that "linked issue"?
If that is the case, how are developers supposed to log their work time?
This is beyond just service desk this is a known missing? feature in JIRA.
THis question may be of interest:
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
...+ reading Fantasy). The same is true for him at the bank he works for: Efficiency is key when time literally equals money. Read on to learn how Sergey makes most of the time he has by...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs