How can I modify the service desk portals page?


by now the Service Desk 2.0 Portals (Help Center) page (Entry page for an overview of available service desks) is neither translated nor editable. Is there a way to modify this page? Is there a way to modify a single service desk entry page so that it has link back to the Portals (Help Center) page?

Is is actually vital for us, otherwise Service Desk cannot be used in our company.


1 answer

Hi Jan,

To navigate from individual service desk back to the help center, please click on the SD logo at the top left corner.

To customize the help center page, can you please file a feature request at





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