Hi Team, could someone please advise on how DKIM value record for Jira?

Please advise on how to setup dkim record for jira, I have followed the instruction given by Jira and it’s still same.

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Gonchik Tsymzhitov Community Champion Dec 10, 2017

Hello Herry,


Is it cloud or servder edition? If it is cloud, as I understand you have followed this instuction. https://confluence.atlassian.com/adminjiracloud/configuring-jira-cloud-to-send-emails-on-behalf-of-your-domain-900996548.html

Is that correct?


If your instance is server, could you provide answer kindly.

Could you provide the error log, from you JSD instance? 

Additionaly, I have seen this suggestion https://jira.atlassian.com/browse/JRASERVER-60706




Gonchik Tsymzhitov

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