Hi Team, could someone please advise on how DKIM value record for Jira?

Please advise on how to setup dkim record for jira, I have followed the instruction given by Jira and it’s still same.

1 answer

0 votes
Gonchik Tsymzhitov Community Champion Dec 10, 2017

Hello Herry,


Is it cloud or servder edition? If it is cloud, as I understand you have followed this instuction. https://confluence.atlassian.com/adminjiracloud/configuring-jira-cloud-to-send-emails-on-behalf-of-your-domain-900996548.html

Is that correct?


If your instance is server, could you provide answer kindly.

Could you provide the error log, from you JSD instance? 

Additionaly, I have seen this suggestion https://jira.atlassian.com/browse/JRASERVER-60706




Gonchik Tsymzhitov

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Feb 13, 2019 in Jira Service Desk

What's new in Jira Service Desk Server: Introducing 4.0 & more - Feb 2019

Hello Atlassian Community!  I'm Teresa, the Product Marketing Manager   for Jira Service Desk Server at Atlassian. I'm excited to announce two exciting releases for Jira Service De...

363 views 1 1
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you