Granting access to all customers for all issues in their project


As administrator, I want all customers in a project to view all issues in the project. How can I do this? Thank you.

1 answer

1 vote
Brian Cohen Atlassian Team Oct 18, 2017


By default customers can only see issues in which they are the reporter or added as a request participant.

There is a feature called Organizations which you can use to create a group of users that can all access the issues belonging to this organization. 

You can find more information about Organizations here:

Managing Organizations


Hope this helps get you on the right track to setting this up!

Best regards,

Thank you very much.

I had solved the issue by creating organization as you suggested.

Best regards,


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