I have an approval workflow where managers and directors will be asked to make approvals via the portal. I need a way to force the managers and directors to include a comment as part of their approval/decline while in the portal so that the reporters can get the notification of the change in their request.
I have not seen any documentation on this and I am hoping someone out there has figured this out already.
THat is not currently possible. However you could via automation or a post workflow function generate a comment so the customer is aware the issue has been approved.
Hope that helps
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