Client portal acces without login - server option

[Damian Czernik]

I can't find anywhare information it is possible to configure that client has access to the portal without login /register.

Is it possible?

[Damian Czernik]

Hi Vaughn,

I can't find this option in my administration panel.  Have a look for below screens. 

Below I add link to my portal

http://jira.nextbuy24.com/servicedesk/customer/portal/6

[Vaughn Dumas]

Hi Damian,

The suggestion I gave was for the Cloud service, but you seem to be using the Server option (I think?).  I'm afraid I cannot be of much help here as the options seem to be different on my side - I don't have the "Public signup" in my system.

Sorry,

[Damian Czernik]

Yes is the server option. Previous I tested cloud version and I remember I saw this option. 

Thankyou 

[Vaughn Dumas]

Hi Damian,

Have a look at System -> Settings -> Applications -> Configuration

Under Customer Permissions, if you set "Yes, by signing up or sending a request" to "Yes", you'll be able to toggle "Can customers access and send requests from the help center without logging in?".

Is this what you were looking for?

Cheers,

Vaughn