I'd like to set "Only people on my customers list can raise a request" in Request security of the project Administration always on creating our service desk project to avoid our each customer to browse any other customer's project.
Can we change that default setting by ourselves?
Hi i would like to also request this functionality.
Currently when you create a new service desk project the default setting for Project Settings -> Request Security is set to "Only people with an account on this JIRA instance"
This means that anyone with a JIRA account can view the project on the Service Desk browse all page. The users may not be able to view or create tickets but they can still see the project exists. This can show things like other clients support projects or internal project names that may be sensitive.
Setting the Request Security option to "Only people on my customers list" restricts access to view to only people set in the Users and Roles section. I would like to be able to set this to be the default option for new SD projects as it is not always possible to rely on users to change this when the create a new project.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
...+ reading Fantasy). The same is true for him at the bank he works for: Efficiency is key when time literally equals money. Read on to learn how Sergey makes most of the time he has by...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs