Can I have differents agents for differents service desk ?

Hi all

Let's say I have Service Desk 1 and Service Desk 2

I would like define some users as agents for SD1 and a few another users for SD2

How ever, agents from SD1 should not be able to see tickets from SD 2

Is this possible to achieve ?

 

Thank you for your support

1 answer

0 votes
Boris Berenberg Community Champion Jul 09, 2015

You would do this at the project permission level. https://confluence.atlassian.com/display/JIRA/Managing+Project+Permissions

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