Can I add more fields to the Service Desk Sign on form?

My customer would like to capture more details from their end-users in, f ex customer company.  Is it possible to add more fields to the sign up form?

2 answers

1 accepted

0 vote

Do you mean the initial 'sign on' form? If so, it is not possible. You can add fields to request forms but it looks like you are asking about the initial registration form.

Thats right, we want the end customer to indicate from which company they are right in the start of registration for an account But I assume this means adding more fields to apply to the jira account and be a bigger thing.


Thanks for the answer

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published Mar 09, 2018 in Jira Service Desk

E.L. Fridge's take on education, Jira Service Desk, and creative Jira use cases

...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...

970 views 2 14
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you