Can I add more fields to the Service Desk Sign on form?

My customer would like to capture more details from their end-users in, f ex customer company.  Is it possible to add more fields to the sign up form?

2 answers

1 accepted

0 vote

Do you mean the initial 'sign on' form? If so, it is not possible. You can add fields to request forms but it looks like you are asking about the initial registration form.

Thats right, we want the end customer to indicate from which company they are right in the start of registration for an account But I assume this means adding more fields to apply to the jira account and be a bigger thing.

 

Thanks for the answer

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Jun 14, 2018 in Jira Service Desk

How the Telegram Integration for Jira helps Sergey's team take their support efficiency to the bank

...+ reading Fantasy). The same is true for him at the bank he works for: Efficiency is key when time literally equals money. Read on to learn how Sergey makes most of the time he has by...

780 views 5 7
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you